She jumps because jumping has been a direct route to faces, voices, and hands. A puppy who leaps at a visitor gets looked at, talked to, and touched within a second, even if the words are a scolding, so from her side of the exchange the leap works brilliantly. Training her out of it means changing what the leap buys her, for every person she meets, until the floor becomes the place where greetings happen. No single lesson carries that; the consistency of visitors, family, and people on walks does.
Four Feet on the Floor Is the Entry Ticket
Make the rule simple enough for a stranger to follow: attention starts when her feet are down and stops the moment they leave the floor. The greeting itself is her payment, delivered low and calmly, with stroking on her chest or side rather than pats on top of her head that invite another bounce. If she knows a sit, you can ask for one once she is calmer, but the floor comes first; a puppy can be rewarded for four settled feet long before she can hold a sit through the excitement of an arrival. Keep greetings brief at the start, ending them yourself while she is still doing well.
Turning Away Without Turning It Into a Game
When she jumps, the person turns their body aside, folds their arms out of reach, looks away, and waits in silence. No squealing, no laughing, no pushing her off, and no knee raised toward her chest, because all of those add movement, contact, and drama to the leap. The second her feet return to the floor and her weight settles, the person turns back and greets her warmly, so the contrast teaches the lesson. If she jumps repeatedly at the same visitor, create distance instead: step behind a gate or back through the doorway, let her settle with you, and try the greeting again at a range she can manage.
Briefing Every Visitor to the Same Rule
Household consistency is the substance of this training, and visitors are where it usually collapses. Brief people before the door opens, not while she is already bouncing on them: a short explanation in the hallway or a message ahead of a visit, saying she is learning, please greet her only when her feet are down, and please turn away if she jumps. Give visitors permission to ignore her completely until you say she is settled. Children visiting need an adult beside them and a job that keeps hands busy, such as holding the treat pot for you. Delivery callers and brief callers are not training partners at all; hold her lead or close a door so she never practises the leap on them.
Practising Greetings Before Real Guests Arrive
Build the skill in set-ups you control. A family member leaves and returns through the front door while you hold her lead with enough slack for her to choose the floor, and the returner greets her only for settled feet, repeating the arrival until it bores her. Then raise the difficulty gradually: a knock first, a less familiar person, a visitor carrying bags. On walks, the same rule travels with her, so ask friendly strangers to wait while she settles before they stroke her, and be ready to decline greetings on days she is too wound up to succeed. When the whole household practises one pattern, progress shows within ordinary arrivals, and that shared pattern is what Care Teams holds together for KinsLe households, with practice sessions assigned in the app and greeting practice recorded as a completed duty for your puppy.