What an agency needs that a friend might not ask for
A professional agency is caring for your cat as a business, with staff you may not meet and standards it must document. Expect it to want proof that vaccinations are current, a signed service agreement, and clear written authorization naming who can approve emergency treatment if you are unreachable. Prepare those formal pieces before the booking is confirmed rather than the night before you travel, because a missing vaccination record can delay or cancel a first stay. Ask the agency directly what its intake forms require, then build your own packet to match and exceed that list.
The care sheet, written in the order of a day
Write your cat's instructions as a walk through her normal day, not as a pile of facts. Start with the morning feed: what food, how much, in which bowl, and whether a second cat in the home must be fed separately. Move through water checks, litter scooping, play or quiet time, and any evening routine such as a brush, a puzzle feeder, or medicine given with food. Name brands only as descriptions of what is already in your cupboard, show where everything is stored, and state plainly what she must never have, from a plant she chews to a door that opens onto a busy road. A sitter following a day-ordered sheet is far less likely to miss a step than one decoding scattered notes.
Health and emergency information to include
Include your regular clinic's name, address, and phone number, the nearest emergency clinic, and a backup contact who knows your cat and can reach you or authorize care. Note ongoing conditions, recent illnesses, and the early signs that worry you in her specifically, such as skipping two meals or hiding in a new place. State where her carrier lives and how she usually reacts to it, since a sitter facing an urgent vet trip should not lose ten minutes hunting for a carrier in a loft. If she takes medicine, write the routine exactly as you perform it, including what to do if a round is refused, and leave the decision about veterinary care thresholds in writing rather than hoping it is understood.
Home details that protect the cat, not just the house
Agencies send people into your home, so include the practical map: alarm or lock instructions, which rooms are off limits, where cleaning supplies and spare litter live, and what to do if a cat slips into a garage or cupboard. List her favorite hiding places so a sitter who cannot find her checks the wardrobe and under the bed before fearing an escape. Note neighbors who hold a spare key or who can confirm your cat is an indoor cat if she is ever spotted at a window by a passerby.
Handing it over so nothing depends on memory
Send the packet before the first visit, walk the sitter through it in your home while your cat is present, and keep a printed copy by the food storage. Agree how updates will reach you and how the sitter will log each visit. A first stay goes calmly when the paperwork carries the routine and the people can concentrate on the cat. Sharing that packet through KinsLe Care Pass gives the agency temporary, clear access to her care routine and key details while you are away.