Identity and ownership details come with the booking
A responsible boarder wants to know exactly which bird is arriving and who owns it. Expect to give species, approximate age, sex if known, and the bird's name and the name it answers to. Provide closed ring details or the microchip number, because birds of the same species can look near identical in neighbouring cages and paperwork prevents a mix-up at collection. The boarder will also record your contact details and an emergency contact who can make decisions if you are unreachable abroad, plus your avian vet's name and practice number in case the bird needs care mid-stay.
Health information protects every bird on the premises
Boarding brings birds from different homes into shared airspace, so boarders ask about health to protect the whole room. You may be asked about recent vet visits, any current signs of illness, feather condition, and whether your vet has recommended any testing before the bird mixes with others. Some boarders set their own entry requirements and will decline a bird showing signs of illness on arrival, so be honest about a recent change in droppings, appetite, or energy rather than hoping it goes unnoticed. If your bird has an ongoing issue being monitored, describe what normal looks like for this bird so staff can spot a change.
Diet and routine sheets keep the stay normal
Beyond formal records, boarders rely on your written routine. Provide the diet as fed at home, staple mix or pellets, fresh foods offered and refused, treats, and feeding times, plus sleep hours and when the cover goes on. Note handling preferences, whether the bird steps up for strangers, favourite toys, bathing habits, and anything that frightens it. A bird eating familiar food to a familiar rhythm settles faster and eats better, and a bird that eats well is far easier for staff to monitor. Pack enough of the usual food, labelled, if the boarder asks you to supply it.
Ask early what this boarder's list actually is
Lists vary. One boarder may want vet details on a signed form weeks ahead, another may simply take details at drop-off. Ask at booking what records, health checks, and forms they require and by when, and ask what cage, carrier, and food you should bring. Confirm drop-off and collection times, what updates you will receive during the stay, and what happens if your return is delayed. Getting this agreed early avoids a refused check-in on departure day, which is the worst possible moment to discover a missing vet letter or an unmet testing requirement.
Hand over a bundle the staff can use on shift
Boarder staff work in shifts, so the record that matters is the one any staff member can pick up and follow at six in the morning. Keep identity, vet, emergency, diet, and routine details together in the order a shift would need them, and check the bundle still matches your bird before each stay. The bundle reaches them through KinsLe's Care Pass: time-boxed, scoped to this stay, and readable by whichever staff member is on shift — no account of their own needed, and nothing rides on one hurried conversation at the door.