Privacy Policy
Effective date: October 21, 2026
Last updated: October 21, 2026
KinsLe is operated by Logly Technology LLC ("Logly," "KinsLe," "we," "us," or "our"). KinsLe is a platform for pet families and pet businesses — pet profiles, care coordination, a pet services directory, lost pet alerts, messaging, and community features — available through our website (kinsle.com), our mobile app, and our business portal (portal.kinsle.com). This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using KinsLe, you agree to this Policy.
1. Information we collect
Account and contact information. When you create an account or join our waitlist, we collect your name, email address, phone number (if you provide it), and account credentials. If you join the Founders Club, we also collect your pet's name and keep records needed to honor your lifetime membership.
Pet profiles and care information. Information you add about your pets, including name, breed, photos and videos, date of birth, weight and health history, vaccination and medical records, medications, microchip details, and the unique KinsLe QR/PET ID assigned to each pet. Care information includes Care Team and Family Sharing memberships, assigned care duties and completion logs, appointments, and care notes.
Business and service information. If you use KinsLe for a business, we collect business profile information, staff details, services, appointments, and records of services provided (including before/during/after photos and care receipts that businesses send to pet owners through KinsLe). If a business invites you to KinsLe or adds your information to provide you services, we process the information the business provides (such as your name, contact details, and your pet's details) to operate the service and send you the invitation.
Content and communications. Posts, comments, messages, photos, videos, and other content you share through KinsLe, including messages sent through KinsLe Messenger and communications with us (support requests, feedback).
Location information. We collect the ZIP code or general area you search in the Directory. With your permission, the app may use your device location for location-based features such as lost pet alerts, maps, and finding nearby pets and services. You can control location access in your device settings.
Device and usage information. Device type, operating system, app version, pages and screens viewed, features used, and basic analytics that help us operate, secure, and improve KinsLe. Our website uses cookies and similar technologies for functionality and analytics; you can control cookies in your browser settings.
Payment information. Purchases (such as Founders Club memberships and subscriptions) are processed by our payment providers and by Apple or Google for in-app purchases. We do not store full card numbers; we receive confirmation of payment and keep transaction records as described below.
2. How we use information
We use information to:
- Provide and operate KinsLe, including pet profiles, Care Teams, Family Sharing, the Directory, messaging, rewards, and business tools.
- Power pet-safety features, including Lost Pet Alerts and the Circle of Love network that helps reunite lost pets with their families.
- Connect pet owners with pet businesses they choose to book or interact with, and let businesses provide care updates, receipts, and media to owners.
- Send service communications — account messages, care and appointment updates, reminders (including Kinny reminders), and important notices.
- Send marketing communications you have opted in to, such as launch updates and Founders Club news. You can unsubscribe at any time.
- Personalize your experience, understand how KinsLe is used, fix problems, and develop new features.
- Protect the safety and integrity of the platform, prevent fraud and abuse, and comply with legal obligations.
We do not sell your personal information.
3. Text messaging (SMS/MMS)
If you give KinsLe your mobile phone number and opt in, Logly Technology LLC (operating as KinsLe) may send you text messages for the program(s) you agreed to: (a) account and security messages (verification codes, account alerts); (b) service notifications (Kinny reminders, Care Team and Family Sharing updates, appointment confirmations, reminders, changes, and pickup notifications from KinsLe businesses you use); and (c) only if you separately opt in to marketing, promotional messages about KinsLe.
Mobile information is never sold or shared for third-party marketing. No mobile information — including your phone number and your text-messaging opt-in or consent records — will be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes. Information may be shared with the messaging and service providers who deliver messages on our behalf, solely to provide the service.
Frequency and cost. Message frequency varies by program and by your activity (service notifications are event-driven). Message and data rates may apply.
Opting out. Reply STOP (or END, CANCEL, UNSUBSCRIBE, or QUIT) to any message to stop receiving texts from that program; you will receive one confirmation message. Reply HELP for help, or contact hello@kinsle.com. Opting out of service notifications does not close your account, but you may miss time-sensitive care and safety updates; account/security messages needed to protect your account may still be sent where permitted.
Retention. We retain phone numbers and consent records (including timestamps) for as long as your account is active and as needed to demonstrate compliance, then delete or de-identify them per our retention practices.
4. How information is shared
- With other users, as part of the service. Content you post, your pet profiles, and activity are visible to other users according to the feature and your settings — for example, members of your Care Team and Family Sharing circle see the pet information shared with them, and businesses you book with receive the information needed to care for your pet.
- Public information. Information you choose to make public is public — for example, posts you publish, a Founders Wall listing you opt in to (first name and pet name), and the details you choose to broadcast in a Lost Pet Alert (such as your pet's photo and name, the general area, and how to contact you).
- Service providers. We share information with vendors who help us operate KinsLe (such as hosting, email and message delivery, payment processing, and analytics), only as needed for them to provide their services to us.
- Legal and safety. We may disclose information if required by law, to enforce our terms, or to protect the rights, safety, and property of users, pets, and the public.
- Business transfers. If Logly is involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction, subject to this Policy.
5. Data retention
We keep account and profile information while your account is active. Founders Club records are kept as long as needed to honor lifetime memberships and for legal and tax records. Waitlist information is kept until launch communications conclude or you unsubscribe. When you delete your account, we delete or de-identify your information except where we are required or permitted to retain it (for example, transaction records and compliance records, including SMS consent records).
6. Your choices and rights
- In the app: you can view and update your profile and pet information, manage notification and location settings, and delete your account.
- By email: contact hello@kinsle.com to request access to, correction of, or deletion of your information, or to ask to be removed from the Founders Wall listing (your membership itself is unaffected).
- Marketing: unsubscribe from marketing emails via the link in any email, and opt out of marketing texts by replying STOP.
- Depending on where you live, you may have additional rights under applicable privacy laws, and we will honor them as required by law.
7. Security
We use reasonable administrative, technical, and organizational measures to protect information. No system is completely secure, and we cannot guarantee absolute security.
8. Children
KinsLe is not directed at children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us information, contact us and we will delete it.
9. Changes to this Policy
If we change this Policy, we will post the updated version at this page with a new "Last updated" date. Significant changes will be announced by email or in the app to active users.
10. Contact us
Logly Technology LLC (operating as KinsLe)
Email: hello@kinsle.com
Website: https://kinsle.com