KinsLe

KinsLe Support

They're more than pets, They're Kin — and we're here to help you take care of them. If you can't find your answer below, email us at hello@kinsle.com and a member of the KinsLe team will get back to you.

  • Delete your account: in the app, open Privacy Choices and choose Delete My Account. You can also email us at hello@kinsle.com and we'll process the request.
  • Privacy choices: manage your information, blocking, and account controls from Privacy Choices in the app, or see our Privacy Policy.
  • Subscriptions: KinsLe plans are billed through the App Store. You can view, change, or cancel a subscription any time in your Apple ID subscription settings; deleting the app does not cancel a subscription.

  • Report a post, profile, or message: use the report option on the content in the app. Every report is emailed to our team for review.
  • Block someone: blocking is two-way in KinsLe — a blocked account cannot see or contact you, and you won't see them.
  • Lost pet: if your pet is missing, start a Lost Pet Alert from your pet's profile in the app — alerts go out free to the Circle of Love near you.

Business accounts manage appointments, clients, staff, and care updates from the KinsLe Business portal. For portal help, onboarding questions, or the 30-day free trial for clients you refer, email hello@kinsle.com.

KinsLe is launching soon, and the waitlist hears the date first. Join or check your place any time at kinsle.com.